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AI-Powered Voice Agents for Automated Contact Centers

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AI Voice Agent for Contact Centers

Deploy in Minutes

Flexible, Usage-Based Pricing

Continu-ously Learning AI

Continuously Learning AI

24/7 AI-Powered Voice Support

No Technical Expertise Required

Boost Conversions

Turn hesitant callers into satisfied customers with AI-driven voice interactions.

Call abandonment is a major issue in contact centers. ViBRA’s AI-driven voice agents resolve doubts instantly, ensuring a smooth and confident customer experience.

  • Reduce Average Handle Time (AHT) by up to 40%
  • Increase first-call resolution (FCR) by up to 35%
  • Personalized AI-driven conversations
  • Faster issue resolution, no hold times
Automate Customer Support

Deliver instant, 24/7 voice-based assistance in multiple languages.

AI-Powered 24/7 Voice Support for Contact Centers.

ViBRA handles inbound and outbound calls with AI-driven voice automation, eliminating wait times and improving efficiency.

  • Real-time voice responses with human-like accuracy
  • AI that continuously learns from every interaction
  • Multilingual AI voice support in 95+ languages
  • Scales effortlessly to handle unlimited calls at once
Extract Actionable Insights

Analyze customer calls in real-time to improve service and operations.

Turn voice interactions into real-time business insights

Every phone call holds valuable data. ViBRA’s AI extracts key insights from customer interactions, improving decision-making and service quality.

  • Reveal hidden patterns in voice conversations
  • Optimize customer interactions to boost efficiency
  • Identify emerging customer needs with AI-driven analytics
  • Monitor and enhance call center performance continuously
Customer Support Call Center E-commerce & Retail Telecommunications Healthcare & Medical Services Banking, Finance & Insurance Transportation & Logistics Travel, Tourism & Hospitality Energy & Utilities Public Administration & Government Services Education & EdTech Platforms Real Estate & Property Management B2B Service Providers After-sales Support & Service Centers Automotive Industry
Customer Support Call Center E-commerce & Retail Telecommunications Healthcare & Medical Services Banking, Finance & Insurance Transportation & Logistics Travel, Tourism & Hospitality Energy & Utilities Public Administration & Government Services Education & EdTech Platforms Real Estate & Property Management B2B Service Providers After-sales Support & Service Centers Automotive Industry

Proactive AI Voice Engagement

Engages callers based on their intent, reducing drop-offs and increasing conversions.

Personalized Voice Assistance

Recommends relevant services or solutions based on customer needs, enhancing upselling and retention.

AI-Powered 24/7 Voice Support

Deliver real-time, AI-driven voice assistance with no hold times, supporting 95+ languages.

Seamless CRM & Ticketing Integration

Automatically log call interactions, trigger CRM actions, and create support tickets in Zendesk, Salesforce, and other platforms.

AI-Driven Lead Qualification

Captures caller intent through voice interactions, syncs with CRMs like HubSpot and Salesforce, and triggers follow-up sequences.

Automate Conversational Sales Funnels

Design AI-powered voice flows that guide prospects through the sales process and maximize conversions.

Real-Time Call & Sales Analytics

Monitors AI-driven voice interactions in real-time, extracting insights on customer behavior, pain points, and sales opportunities.

Automate Conversational Sales Funnels

Design AI-powered voice flows that guide prospects through the sales process and maximize conversions.

AI-Powered Personalized Voice Conversations

Every call is tailored to the customer's needs, with AI adapting in real-time to provide relevant, human-like responses.

Guided Voice Assistance

Directs callers to the right information instantly, reducing frustration and improving call efficiency.

AI-Integrated Knowledge Base

Automatically retrieves and processes knowledge base content to provide accurate, real-time voice responses, reducing the need for manual updates.

Seamless CRM & CMS Integration

Integrates with leading CRM and CMS platforms like Salesforce, HubSpot, and Zendesk to provide real-time, voice-assisted support and automation.

Frequently asked questions

ViBRA can be deployed in a few days. We integrate it with your telephony system and CRM, configure knowledge bases, and train the AI for optimal performance.

ViBRA is an AI-powered voice agent that understands, responds, and takes action in real-time. It processes voice input, retrieves relevant information, and automates customer interactions without human intervention.

Yes, ViBRA integrates seamlessly with VoIP, SIP, and cloud telephony providers. It can be connected to PBXs, CRMs, and ticketing platforms for a fully automated experience.

ViBRA supports 95+ languages with advanced voice synthesis and recognition, ensuring natural and context-aware conversations.

Yes, ViBRA integrates with CRM and helpdesk solutions like Salesforce, Zendesk, and Freshdesk to automatically update customer records, log interactions, and trigger follow-up actions.