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Features

Explore the key features that drive our partners growth, day after day.

AI-Powered Knowledge Base

Train ViBRA’s AI using your existing call scripts, FAQs, CRM data, and customer interactions for a seamless and intelligent voice experience.

ViBRA’s AI continuously learns and refines responses, adapting to real-time customer needs without manual intervention.

Deploy Instantly, Scale Effortlessly

Integrate ViBRA with your contact center in minutes, without disrupting operations.

ViBRA connects seamlessly with your telephony and CRM systems, enabling AI-powered voice interactions from day one.

No complex setup—focus on your business while ViBRA automates inbound and outbound calls, reducing operational costs.

AI-Driven Voice Analytics

Monitor and analyze voice interactions in real-time to extract actionable insights.

Gain deep insights into customer sentiment, behavior, and intent through AI-powered voice analysis.

Use AI-driven analytics to optimize call center performance, enhance customer experience, and increase efficiency.

AI-Powered Sales Monitoring

Track revenue generated from AI-driven voice interactions

Gain real-time insights into how ViBRA influences conversions, reduces drop-offs, and optimizes sales processes.

Leverage detailed analytics to refine customer engagement strategies and maximize revenue through automated voice interactions.

AI Voice Agent Customization

Define precise call-handling rules and responses for ViBRA’s AI-powered voice agents.

Tailor ViBRA’s responses to match your brand’s communication style, compliance requirements, and customer service policies.

Enhance customer experience with AI-driven voice interactions that adapt to context, intent, and company guidelines.